Terms & Conditions

Welcome to JewelryGoGo.com.  By using our site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this site.  The term “I” or “us” or “we” or “our” refers to JewelryGoGo.com, the owners and operators of the Web site.  The term “you” refers to the user or viewer of our Web Site.

 

 

You agree to the terms and conditions outlined in this Terms of Use Agreement ("Terms of Use") with respect to our site (“JewelryGoGo.com”). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

 

 

 

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 4 below, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.  Some of the content on the site is the copyrighted work of third parties.

 

 

 

"JewelryGoGo.com" and others are our service marks or registered service marks or trademarks.  Other product and company names mentioned on the Site may be trademarks of their respective owners.

 

 

 

You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the Site strictly in accordance with this Agreement; (b) to use the Site solely for internal, personal, non-commercial purposes; and (c) to print out discrete information from the Site solely for internal, personal, non-commercial purposes and provided that you maintain all copyright and other policies contained therein.  No print out or electronic version of any part of the Site or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

 

 

You may provide links to the Site, provided (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the Site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to the Site immediately upon request by us.

 

 

The Site may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site is accurate and complies with applicable laws.  We are not responsible for the illegality or any error, inaccuracy or problem in the advertiser’s or sponsor’s materials.

 

 

Certain sections of, or offerings from, the Site may require you to register.  If registration is requested, you agree to provide us with accurate, complete registration information.  Your registration must be done using your real name and accurate information.  Each registration is for your personal use only and not on behalf of any other person or entity. We do not permit (a) any other person using the registered sections under your name; or (b) access through a single name being made available to multiple users on a network.  You are responsible for preventing such unauthorized use.

 

 

We do not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected.  We do not represent or warrant that the information available on or through the Site will be correct, accurate, timely or otherwise reliable.  We may make changes to the features, functionality or content of the Site at any time.  We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site.

 

 

We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.

 

 

You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.

 

 

Your right to use the Site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.

 

 

 

(a)        We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (a) any errors in or omissions from the Site or any  services or products obtainable there-from, (b) the unavailability or interruption of the Site or any features thereof, (c) your use of the Site, (d) the content contained on the Site, or (e) any delay or failure in performance beyond the control of a Covered Party.

 

(b)        THE AGGREGATE LIABILITY OF US AND THE AFFILIATED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE AND/OR THE PRODUCTS, INFORMATION, DOCUMENTS AND SERVICES PROVIDED HEREIN OR HEREBY SHALL NOT EXCEED $100 AND THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST US AND ANY AFFILIATED PARTY.

 

 

 

All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on any Merchant sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

 

 

You represent and warrant that if you are purchasing something from us or from Merchants that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

 

 

We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information:

 

a.                    An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; 

 

b.                   A description of the copyrighted work that you claim has been infringed;

 

c.                    A description of where the material that you claim is infringing is located on the Site;

 

d.                   Your address, telephone number, and email address;

 

e.                    A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

 

f.                     A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. 

Our Copyright Agent for Notice of claims of copyright infringement on the Site can be reached by our Contact page.

 

 

 

 

You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.

 

 

Returns & Replacements

We offer 15-day return for non-used items.  Please use our Returns page for request a RMA form and return instructions before the return. To avoid the lost of the return, please ship the item via trackable shipping method. The credit for the cost of goods will be processed in 3~7 business days upon the receipient of the item. The credit may not be refleced on your credit card in 3 ~ 7 days. If the item(s) was/were inspected for being used, we reserve the right to not accept the return.

If you find the item(s) is/are defective, please use our Returns page for request a RMA form and return instructions before the return. We will e-mail you the returning label to ship back the item. We will replace you a new one. In case the same item is out of stock, you may either choose the subsitution, or choose to refund. We will charge or refund the difference between the original item and the substitution. If you choose to refund, we will process the full refund in 3~7 business days. The refund may not be reflected on your credit card in 3~7 days.

While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with is positive. 
 

Payment & Order Status Review

What payment options do I have?

We accept PayPal, American Express, Master Card, Visa and Discover. All payment methods require a U.S. billing address. For your protection, your credit card number is safely transmitted by SSL directly to a secure electronic vault, and never stored on our servers. We charge your card as soon as the order is placed, and ship the item as soon as possible, within 5 business days.

How can I check my order status?

You can log in to your JewelryGoGo.com account and check your order history, where you can easily verify if your order went through. If it's not there, the order did not transmit to us. Give it a try, it'll save you time fretting and it'll save us more email space for our customers with REAL problems. Like a customer who's neighbor's dog ate their package.

Can I cancel my order?

It is not always possible to change or cancel an order once it has been placed, as we send items out as soon as possible. Once the order has been processed, you will need to return the original item to obtain a refund and/or place an order for the new product.

Duplicate Charges?

Clicking the “confirm” button more than once, is a common reason for duplicate orders and charges. If this happens, please send us an email at [email protected]. The credit card company’s address verification (AVS) issues are quite often the causes of duplicate charges. Most AVS mismatch issues are due to banks and issuing credit card companies still having an old address on file. If this happens, the bank often puts a hold on the charge, which will be dropped once they see that that order didn’t go through. You will not get charged for an order that was not placed.

Viewing Orders

Click on the Log In  link at the top of the page and enter your account username and password.  If you did not register an account when you place an order, you may click on Orders and Returns at the bottom of the page.  Order ID, billing Last Name and email address for the order are required.

Updating Account Information

If you are a registered customer, you may change/udpate your account information by click on the  Log In  link at the top of the page.

 

Disclaimer Regarding Information

 

 

THE INFORMATION FROM OR THROUGH TIS SITE IS PROVIDED “AS-IS,” “AS AVAILABLE,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE).  THE INFOMRATION MAY CONTAIN ERRORS, PROBLEMS OR OTHER LIMITATIONS.  OUR SOLE AND ENTIRE MAXIMUM LIABILITY FOR ANY INACCURATE INFORMATION, FOR ANY REASON, AND USER’S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY THE CUSTOMER FOR THE INFORMATION RECEIVED (IF ANY).  WE ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE).  WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  THE LIMITATIONS OF DAMAGES ET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU.  WE WOULD NOT PROVIDE THIS SITE AND INFORMATION WITHOUT SUCH LIMITATIONS.  NO REPRESENTATIONS, WARRANTIES OR GUARANTEES WHATSOEVER ARE MADE AS TO THE ACCURACY, ADEQUACY, RELIABILITY, CURRENTNESS, COMPLETENESS, SUITABILITY OR APPLICABILITY OF THE INFORMATION TO A PARTICULAR SITUATION.

 

All responsibility and liability for any damages caused by viruses contained within the electronic files of this site are disclaimed.  All terms and conditions with respect to this site is governed by the above Terms of Service Agreement. Our company reserves the right to change or modify the terms and conditions without prior notice.